Terms & Conditions

Please read the following terms and conditions carefully. You should fully understand and agree with these before proceeding with any booking with Lestok Tours.

The terms and conditions stated below apply to all bookings, regardless of whether they are made through our website, over the phone, via email, in person or through a third party. If you do choose to proceed with a booking it will be assumed that you are in agreeance with these terms and conditions.

Lestok Tours reserves the right to vary tour itineraries dependent on local conditions or mining operation requirements.

Rates & Charges

Rates quoted are in Australian Dollars ($AUD) and are subject to change at any time, without notice in the event of changes to government charges, taxes or levies.

Rates are inclusive of GST where applicable.

Any verbal rate quoted is only an estimate of price, which will be subject to a written advice on confirmation of the reservation upon receipt of request.

All rate conditions should be confirmed at the time of booking.

All payments from overseas bank accounts must pay the invoice in full. Any bank and/or transaction fees are not payable by Lestok Tours.

Payment Options

Direct booking payments are accepted by the following methods:

  • Electronic Funds Transfer (EFT)/Direct Deposit
  • Major Credit/Debit Cards Accepted

Cancellation Policy

Guest ‘no-shows’ will attract a 100% cancellation fee

Bookings cancelled within;

  • 24 hours of scheduled departure time – No Refund
  • 7 days of scheduled departure will incur a 50% cancellation fee
  • 21 days of scheduled departure will incur a 25% cancellation fee

Refund Policy

Lestok Tours reserves the right to cancel tours due to inclement weather, insufficient minimum numbers or any other unforeseen event or circumstances.  In the event a tour is cancelled, clients will be rebooked onto an alternative tour of their choice OR offered a refund of the full ticket price. 

Lestok Tours reserves the right to refuse carriage when guests are believed to be affected by alcohol or drugs for the safety of all guests.  Full ticket fares will be forfeited under these circumstances and no refund will be provided.

Child Policy

  • Children aged 6 to 14 years inclusive, are eligible for the child rate.
  • An adult must accompany children at all time while off the bus.

Liability

Lestok Tours for itself, employees or agents do not accept any responsibility for any act, omission, default or neglect of themselves, their employees or agents for injury, damage, or loss to persons or goods whatsoever or however the same may be caused and they do not warrant and are in no way responsible for the accuracy of any information given in statement made by their service providers in terms of travel arrangements.

Lestok Tours, its product and staff will not be liable for any accident, injury, delay, property damage or personal loss to you or those travelling with you in connection with any accommodation, transportation, or other travel services resulting directly or indirectly from any occurrences or conditions beyond its control, including but not limited to acts of terrorism, act of God, defects in vehicles, war, strikes, theft, delay, cancellation, civil disorder, disaster, Government regulations or changes in itinerary or schedule.

Please note that all travel documents, observance of laws and regulations of various Governments are your responsibility.

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